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What are the key differences between CSAT vs NPS vs CES?
If you’re in the business world, chances are you’ve heard of CSAT, NPS, and CES. But what are they? And, more importantly, which of those is best for your company? Customer Satisfaction Score (CSAT) What is CSAT? A Customer Satisfaction Score (CSAT) is a measure of how satisfied a customer is with a product or […]
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